Privacy Policy

Last updated: 7/31/2025

1. Introduction

This Privacy Policy describes how we collect, use, process, and protect your information when you use our watermark removal service. We take the privacy and security of your personal information and uploaded images very seriously.

2. Information We Collect

Personal Information

If you sign up for an account, we may collect:

  • Email address
  • Username and password
  • Payment information (processed by third-party providers)
  • Profile information you choose to provide

Usage Information

Automatically collected information when you use our service.

  • IP address and device information
  • Browser type and version
  • Usage patterns and feature interactions
  • Log files and error reports
  • Cookies and similar tracking technologies

Image Data

We store your uploaded image temporarily to remove the watermarks. The images are automatically destroyed within 24 hours from the time they are processed.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Giving and sustaining our watermark clean to remove service
  • Processing your account registration and authentication
  • Processing payments and managing subscriptions
  • We strive for better service quality and user experience
  • Keeping you informed about service and support updates
  • Auditing and fraud or abuse detection and prevention
  • Complying with legal obligations

4. Image Processing and Storage

Your Privacy is Our Priority

We are aware of the delicate aspects of image analysis and therefore introduced the strict regulations regarding data processing.

Real-time Processing: The uploaded image will be processed by our AI algorithms to remove the watermark, and then it will be stored temporarily for processing.

Automatic removal: All uploaded images and processing results are automatically and permanently removed from our servers within 24 hours, regardless of success or not.

No Content Analysis: We do not analyze, view, or share the content of your images for any reason other than removing watermarks.

Secure Upload/Download: All images are transferred with SSL & TLS encryption protocols.

5. Information Sharing and Disclosure

We do not exchange, trade, or otherwise transfer to outside parties your personally identifiable information, unless the exceptions described in this paragraph or wherever required by law.

  • Service Providers: Third party service providers that help us to operate our platform (payment processors, cloud hosting, analytics)
  • Legal Necessity: Where it is necessary by law, court order or government regulations
  • Safety and Security: to, as may be required by law, protect our legal rights, property or safety, and that of our users or other third parties
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with user notification)

6. Data Security

We implement comprehensive security measures to protect your information:

Technical Safeguards

  • • SSL/TLS encryption
  • • Secure data centers
  • • Regular security audits
  • • Access controls and monitoring

Operational Safeguards

  • • Employee training
  • • Limited data access
  • • Incident response procedures
  • • Regular backups

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Essential Cookies: Required for basic site functionality and security

Analytics Cookies: Help us understand how you use our service to improve it

Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, though some features may not work properly if cookies are disabled.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access your personal data
  • Correct inaccurate information
  • Delete your personal data
  • Restrict processing of your data
  • Data portability
  • Object to certain processing
  • Withdraw consent
  • Lodge a complaint with authorities

To exercise these rights, please contact us using the information provided at the end of this policy.

9. Data Retention

Account Information: Stored as long as your account is active or as necessary to provide services. Removed 30 days after account is closed.

Uploaded Images: Automatically removed 24 hours after recorder upload, whether images are queued for processing or not.

Usage Logs: Kept for up to 12 months for security and service improvement purposes.

Billing Records: Kept in accordance with the law and our payment processors’ data retention policies.

10. International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. We take reasonable efforts to ensure that your personal data is treated securely in this Privacy Policy and applicable data protection laws.

11. Children's Privacy

We do not target our Service to children under 13, and we do not permit any Users under 13 on our Service. We do not knowingly gather personal information from children under 13. If we learn that we have collected any such information, we will take steps to delete such information as soon as possible.

12. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy periodically. We will provide notice of any material changes by posting the new Privacy Policy on this page along with the “Last updated” date. For material changes, we may also post notice of the change on the Site or notify you by email.

Your Privacy Commitment

We are committed to protecting your privacy and maintaining the confidentiality of your images. All uploaded content is processed securely and deleted automatically within 24 hours.